Southway Housing Trust

eLearning Case Study

Lorraine Taylor – Senior Development Officer

Southway Housing Trust is a not-for-profit local housing company owning and managing almost 6,000 homes in and around Burnage, Chorlton, Didsbury and Withington. Construction of development has resumed with a focus on increasing the supply of housing in areas that are in or close to South Manchester. Lorraine Taylor is a Senior Development Officer, part of a team of 12.


“I have not attended any eLearning software training before so this was a new experience for me. The content that was delivered fully met my expectations when I registered for the course, as I expected to be given an in-depth overview so I could then with practice get to grips with the software. Some of the information around the long-term cashflow performance was not new, but Amanda demystified it so it was very useful. As I haven't used Proval before, I can't say I had any preconceptions other than I knew it was widely used within the industry.  The cashflow management function is really user-friendly and forecasting is easier to manage within Proval.  


It's always good to have more training and I think the session duration was about right.   Amanda had a very good delivery, pace and full explanations for what she was teaching us. I would definitely recommend the course to a colleague who needed to learn the software. I liked that this style of interactive training enables you to work alongside the presenter and the tester as you learn.”

Category: Housing Association


Attended eLearning: March 2022


Number of ProVal users: 18


Number of Sequel users: 22


See upcoming eLearning courses

  • What the development process involves.

  • The key questions you should be asking as part of the delivery process.

  • Whether a housing development is viable.

  • What should be included in your development strategy, policy, audit and approvals.

  • About how the culture of shared ownership is changing.

  • How to create a marketing plan.

  • What your sales strategy should include.

  • Which mortgage and conveyancing options are there for SO.

  • It’s not over when it’s sold!