As a customer, you can rest assured that our in-house support team are here to provide assistance whether technical or functional and, of course, those little things you know you should know but just can’t remember!

Visit our customer portal

Find FAQs, product user manuals, log support calls and more on the SDS help desk. If you need to create an account, please either email or call 01483 278444. If you already have an account please click HERE to log in.


All support is based in Cranleigh; we do not use third-party agencies or remote call centres.


Support is provided in accordance with the terms of our standard Support Agreement and encompasses.


Support opening hours:

Monday – Friday

9am – 5pm

Phone & Internet

Telephone and email queries  with an experienced member of our team.


Screen-to-screen access to provide support directly onto your machine.


Tutorials and demonstrations over the internet.


Application updates to meet changes in business practices.


01483 278444

Face to face

Annual regional user meetings.


On-site reviews, both commercial and implementation.


On-screen Help.


All SDS applications include on-screen help notes.